“It’s not just … a top-down approach. [Staff] are seeing that we’re in this together and wellbeing is everybody’s business. That’s the message we’re getting back. It’s not just us making them feel better about their workplace; it’s a shared responsibility.”

“We’ve responded directly to the areas that weren’t our highest strengths in the Resilience Tracker. We were able to really use the data to identify our specific areas of concern and we’ve been able to put in strategies to address those specific areas. By going back to the Resilience Tracker and doing those surveys again, we should hope to see some difference in those scores. While we feel we’ve got a healthy staff wellbeing culture, we still found there are ways for us to improve.”

“We’re dealing with the proactive level with our staff instead of the reactive level.”