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  • ARTICLE

How One College Built Trust, Resilience, and Cross-Team Collaboration

Video Case Study

Quick facts

Regional school
Multi-Campus
7 - 12
~1,700 Students
~300 Staff

Context.

01.
Growing priority around staff resilience and wellbeing
02.
Engaged leadership that values its systemic ties and opportunities to take action on workforce priorities
03.

Customer Goals.

  • Measure and track staff resilience across both campuses
  • Support the leadership team and staff to understand and act on insights
  • Incorporate insights and workforce data into a three-year Workforce Strategy

How PeopleBench helped.

  • The college used the PeopleBench Workforce Resilience Trackerâ„¢ to survey all staff across both campuses at six-monthly intervals
  • PeopleBench provided debriefs and Community of Practice support to understand the resilience results and next steps
  • PeopleBench is partnering with the college as they use the Workforce Strategy Builderâ„¢ to create their workforce strategy

Results.

  • Clear insights into the resilience profile of different staff groups, creating opportunities to connect groups across the college to learn and benefit from each others’ strengths
  • Evidence of confidence and credibility in the data and trust in the process, drawing on support from PeopleBench, with increased participation between the Resilience Tracker survey conducts
  • Improvement in overall resilience and a number of resilience factors between Resilience Tracker survey conducts
  • Access to education benchmarks through the PeopleBench platform that take into account the unique pressure points and challenges for the education workforce
  • Additional wraparound support for existing OHS and Wellbeing Committee, who are designing practical initiatives to support staff
  • Progressing to create their college Workforce Strategy

What our clients say.

In education we’ve had growing awareness of the importance of wellbeing for our staff in education. We are professionals at looking after our student wellbeing. We always speak about it, we consider it in all of our decisions. There’s a step before student wellbeing, which is looking after those adults who have that responsibility.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

To have these six monthly data points gives our data more weight and more credibility, because one point in time is never really enough. [It] makes me more confident that the strategy we are building based on that data is more likely to hit the points that it needs to because we know that we are more confident in the data.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

Sometimes we do something once and then we leave it and we never measure our intervention. [PeopleBench] is really quick and easy, and I think that helps our staff engage with it, too. It gives us some measures along the way that we perhaps haven’t had in the past. That adds credibility as well. Having PeopleBench sitting outside of our organisation helps give people confidence in responding to the survey.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

PeopleBench has been easy to use. It’s very visual, so it’s easy to look at and see quite quickly where the trends are, what’s changing, where your strengths are, where your weaknesses are.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

PeopleBench has given us a structure to hold some of what we already knew, to test our assumptions in a way that really gives us credibility when we’re talking about [resilience] with our staff.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

PeopleBench is really simple to use. The surveys are short. You get data in real time. As soon as the survey is done, your data starts to populate. It’s very easy to navigate.

  • Jennifer Frisardi – Deputy Principal People & Environment,

Notre Dame College

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How One College Built Trust, Resilience, and Cross-Team Collaboration

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